Terms of Service

1Acceptance of terms

These Terms of Service ("Terms") form a binding agreement between you and Merko governing your use of our platform, websites, and related services (the "Services"). If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2Accounts

• You must provide accurate, complete information when creating an account.
• You are responsible for safeguarding your credentials and all activity under your account.
• You must notify us promptly of any unauthorized use or security breach.
• You must be at least 18 years old to use the Services.

3Acceptable use

You agree not to misuse the Services. In particular, you may not:

• Send spam, unsolicited messages, or content that violates anti-spam laws such as CAN-SPAM, CASL, or GDPR.
• Upload unlawful, deceptive, infringing, or harmful content.
• Attempt to gain unauthorized access to the Services or related systems.
• Interfere with or disrupt the integrity or performance of the Services.
• Resell or sublicense the Services without our written consent.

4Billing & plans

• Paid plans are billed in advance on a monthly or annual basis and are non-refundable except where required by law.
• Fees are based on your selected plan and usage. We may change pricing with prior notice.
• You authorize us to charge your payment method for all applicable fees and taxes.
• You can cancel at any time; cancellation takes effect at the end of the current billing period.

5Intellectual property

The Services, including all software, designs, and content we provide, are owned by Merko and protected by intellectual property laws. You retain all rights to the content you upload, and you grant us a limited license to host and process it solely to provide the Services.

6Termination

You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms, fail to pay fees, or use the Services in a way that risks harm to us or others. Upon termination, your right to use the Services ceases immediately.

7Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free.

8Limitation of liability

To the maximum extent permitted by law, Merko will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our total liability for any claim will not exceed the amount you paid us in the twelve months before the event giving rise to the claim.

9Contact us

Questions about these Terms? Email legal@merko.ai or visit our contact page.